Our partners are DevConnect Partners. The DevConnect Program is a comprehensive set of innovative sales, support, marketing and services programs through which Avaya works with members to develop and promote their products and solutions that interoperate with Avaya solutions.
Founded in 2001, ITNAVIGATOR specializes in the establishment and operation of contact center systems. Focused solely on the customer service industry, TNAVIGATOR is dedicated to providing proven, innovative products and services. Their flagship product NAV360° presents a new approach to contact center management, giving managers a comprehensive view of center activity for fast decision making. Combining real-time information management, performance management and centralized administration in a flexible solution, NAV-360° provides a new level of visibility into agent performance, customer service and contact center operations.
NetLert Communications, Inc. specializes in performance analysis and reporting solutions for Avaya-based contact centers. Today, NetLert Communications is uniquely positioned in the market place, providing products based on leading-edge technology to Avaya contact centers of all sizes. NetLert call center analysis solutions have been implemented worldwide. NetLert is recognized globally for unparalleled support and customer service.